MD DNR Human Resources - Our Most Important Business? You!


HIPAA
(Health Insurance Portability and Accountability Act)

Certificates of Coverage and the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
A Federal law, HIPAA, requires employers to provide certificates of coverage to all former employees, who then can give the certificates to their new employers. If you or your dependents obtain new employment, you may request a certificate of coverage from the State, which describes the length and types of benefits coverage (e.g., medical, dental, etc.) you and your dependents had under the State Program. You may request a HIPAA Certificate of Coverage by writing to the Department of Budget and Management (DBM), Employee Benefits Division, at the address on the inside front cover of this book. The medical plans offered through the State will mail one to you automatically when your coverage with them ends.

Notice of Privacy Practices and HIPAA Authorization Form
The State conforms to the Federal HIPAA regulations and State regulations on the privacy of your health information. Please read the Notice of Privacy Practices below, which describes the privacy practices of the State Employees Health Benefits Program.

HIPAA and State regulations require your written authorization to disclose certain health information to other people. If your written authorization is needed, you may use the HIPAA authorization form to provide the needed authorization that is located on our website, www.dbm.maryland.gov. Assigned HIPAA authorization remains in effect, unless you change or revoke the authorization.

Notice of Privacy Practices – State Employee and Retiree Health Benefits Program
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. Under Federal and State law, DBM administers the State Employee and Retiree Health Benefits Program (the Program) and protects the privacy of your protected health information. DBM takes steps to ensure that your protected health information is kept secure and confidential and is used only when necessary to administer the Program. DBM is required to give you this notice to tell you how DBM may use and give out (“disclose”) your protected health information held by DBM. This information generally comes to DBM from you when you enroll in a health plan and from your health plan in the administration of the Program. Your health plan in the Program (for example, the CareFirst BlueCross BlueShield PPO or the Optimum Choice HMO) will also protect, use, and disclose your personal health information. For questions about your health information held by your health plan, please contact your health plan directly. The plans in the Program all follow the same general rules that DBM follows to protect, use, and disclose your protected health information. Each plan will use and disclose your protected health information for payment purposes, for treatment purposes, and for administration purposes.

DBM has the right to use and disclose your protected health information to administer the Program. For example, DBM will use and disclose your protected health information:

  • To communicate with your Program health plan when you or someone you have authorized to act on your behalf asks for our assistance regarding a benefit or
    customer service issue. DBM may need a written authorization from you for your health plan to discuss your case.
  • To determine your eligibility for benefits and to administer your enrollment in your chosen health plan.
  • For payment related purposes, such as to pay claims for services provided to you by doctors, hospitals, pharmacies, and others for services delivered to you that are covered by your health plan, to coordinate your benefits with other benefit plans (including Workers’ Compensation plans or Medicare), or to make premium payments.
  • To collect payment from you when necessary, such as co-payments or premiums.
  • For treatment related purposes, such as to review, make a decision about, or litigate any disputed or denied claims.
  • For health care operations, such as to conduct audits of your health plan’s quality and claims payments and to procure health benefits offered through this Program.

DBM will also use and disclose your protected health information:

  • To you or someone who has the legal right to act for you (your personal representative). To authorize someone other than you to discuss your protected health information with DBM, please contact DBM to complete an authorization form.
  • To law enforcement officials when investigating and/or processing alleged or ongoing civil or criminal actions.
  • Where required by law, such as to the Secretary of the U.S Department of Health and Human Services, to the Office of Legislative Audits, or in response to a subpoena.
  • For health care oversight activities (such as mandatory reporting, and fraud and abuse investigations).
  • To avoid a serious and imminent threat to health or safety.

DBM must have written permission (an “authorization”) from you, or your dependents over the age of 18 years, to use or give out your protected health information to other persons or organizations as already described in the notice.

By law, you have the right to:

  • Make a written request and see or get a copy of your protected health information held by DBM or a plan in the Program.
  • Amend any of your protected health information created by DBM if you believe that it is wrong or if information is missing, and DBM agrees. If DBM disagrees, you may have a statement of your disagreement added to your protected health information.
  • Ask DBM in writing for a listing of those getting your protected health information from DBM for up to six years prior to your request. The listing will not cover your protected health information that was used or disclosed for treatment, health care operations or payment purposes, given to you or your personal representative, disclosed pursuant to an authorization, or disclosed prior to April 14, 2003.
  • Ask DBM in writing to communicate with you in a different manner or at a different place (for example, by sending materials to a P.O. Box instead of your home address) if using your address on file creates a danger to you.
  • Ask DBM in writing to limit how your protected health information is used or given out. However, DBM may not be able to agree to your request if the information is used for treatment, payment, or to conduct operations in the
    manner described above, or if a disclosure is required by law.
  • Get a separate paper copy of this notice.

If you wish to exercise any of these rights in connection with the Program or a health plan in the Program, you may contact DBM at the address below. You may also contact your dental plan, medical PPO, medical POS, or medical HMO plan directly. For more information on exercising your rights set out in this notice, visit the DBM website: www.dbm.maryland.gov.

You may also call 410-767-4775 or 1-800-30-STATE (1-800-307-8283) and ask for DBM’s Program privacy official for this purpose. If you believe DBM has violated your privacy rights set out in this notice, you may file a written complaint with DBM at the following address:

Department of Budget and Management Employee Benefits Division
301 West Preston Street
Room 510
Baltimore, MD 21201
ATTN: HIPAA Privacy Officer

Filing a complaint will not affect your benefits under the Program. You also may file a complaint with the Secretary of the U.S. Department of Health and Human Services at:

Department of Health and Human Services
Office of Civil Rights
150 South Independence Mall West, Suite 372
Public Ledger Building
Philadelphia, PA 19106-9111

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December 28, 2006